Privacy Policy | OccasiaStore

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

Name, email address, and password
Billing and shipping addresses
Payment information (we never store full card numbers — payments are processed by Stripe)
Phone number (optional)
Order history and wishlist items
Communications with our support team

We also automatically collect certain technical data when you use our site: IP address, browser type, pages visited, referring URL, and device information. We use cookies and similar technologies for analytics and to improve your shopping experience.

2. How We Use Your Information

To process and fulfill your orders
To send order confirmations, shipping updates, and receipts
To respond to your questions and provide customer support
To send promotional emails (with your consent — you can opt out at any time)
To improve our website, products, and services
To detect and prevent fraud or unauthorized activity
To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share data only with:

Shipping carriers (UPS, FedEx, USPS) to deliver your orders
Payment processors (Stripe, PayPal) to process transactions
Analytics providers (Google Analytics) to understand site usage
Email service providers to send transactional and marketing emails
Legal authorities when required by law or to protect our rights

4. Cookies

We use cookies to keep you logged in, remember your cart, and improve your experience. You can disable cookies in your browser settings, but some features may not work correctly. We use first-party cookies only; we do not use invasive third-party tracking.

5. Data Security

We implement industry-standard security measures including TLS encryption for all data transmission, encrypted password storage, and regular security audits. No method of transmission over the internet is 100% secure, but we take every reasonable precaution.

6. Your Rights

You have the right to:

Access and download your personal data
Correct inaccurate data
Request deletion of your account and data
Opt out of marketing emails at any time (unsubscribe link in every email)
Object to certain uses of your data

To exercise these rights, contact us at privacy@occasiastore.com.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of OccasiaStore after such changes constitutes acceptance of the updated policy.

9. Contact

Questions about this privacy policy? Contact our Privacy Team at privacy@occasiastore.com or write to us at: OccasiaStore Inc., 123 Party Ave, Suite 100, New York, NY 10001.